[{"@context":"https:\/\/schema.org\/","@type":"Article","@id":"https:\/\/www.rancoaza.cz\/aby-nebyla-reklamace-zbozi-vec-neznama\/#Article","mainEntityOfPage":"https:\/\/www.rancoaza.cz\/aby-nebyla-reklamace-zbozi-vec-neznama\/","headline":"Aby nebyla reklamace zbo\u017e\u00ed v\u011bc nezn\u00e1m\u00e1","name":"Aby nebyla reklamace zbo\u017e\u00ed v\u011bc nezn\u00e1m\u00e1","description":"Ka\u017ed\u00e9ho u\u017e to asi potkalo. Zakoup\u00edme zbo\u017e\u00ed, radujeme se a t\u011b\u0161\u00edme, jak jej budeme u\u017e\u00edvat. To v\u0161e ale pouze jen do chv\u00edle, kdy se sna\u017e\u00edme","datePublished":"2023-05-15","dateModified":"2023-05-15","author":{"@type":"Person","@id":"https:\/\/www.rancoaza.cz\/author\/#Person","name":"","url":"https:\/\/www.rancoaza.cz\/author\/","identifier":1,"image":{"@type":"ImageObject","@id":"https:\/\/secure.gravatar.com\/avatar\/01173f1da90dde8adb887d6793fa4e42c4004e53f8d645d9b1cb57c2dee8e188?s=96&d=mm&r=g","url":"https:\/\/secure.gravatar.com\/avatar\/01173f1da90dde8adb887d6793fa4e42c4004e53f8d645d9b1cb57c2dee8e188?s=96&d=mm&r=g","height":96,"width":96}},"publisher":{"@type":"Organization","name":"rancoaza.cz","logo":{"@type":"ImageObject","@id":"\/logo.png","url":"\/logo.png","width":600,"height":60}},"image":{"@type":"ImageObject","@id":"https:\/\/www.rancoaza.cz\/wp-content\/uploads\/img_a321581_w2260_t1532849682.jpg","url":"https:\/\/www.rancoaza.cz\/wp-content\/uploads\/img_a321581_w2260_t1532849682.jpg","height":0,"width":0},"url":"https:\/\/www.rancoaza.cz\/aby-nebyla-reklamace-zbozi-vec-neznama\/","wordCount":420,"articleBody":"Ka\u017ed\u00e9ho u\u017e to asi potkalo. Zakoup\u00edme zbo\u017e\u00ed, radujeme se a t\u011b\u0161\u00edme, jak jej budeme u\u017e\u00edvat. To v\u0161e ale pouze jen do chv\u00edle, kdy se sna\u017e\u00edme zbo\u017e\u00ed pou\u017e\u00edt. Zjist\u00edme, \u017ee je znehodnocen\u00e9 \u0161patnou manipulac\u00ed nebo n\u00e1m slou\u017e\u00ed poze jeden den a pak vypov\u00ed slu\u017ebu. Jsme zklaman\u00ed, litujeme vyd\u00e1n\u00ed financ\u00ed za nekvalitn\u00ed zbo\u017e\u00ed a hled\u00e1me, jak se alespo\u0148 \u010d\u00e1ste\u010dn\u011b od\u0161kodnit. V t\u00e9to chv\u00edli p\u0159ich\u00e1z\u00ed na \u0159adu reklamace zbo\u017e\u00ed, na kterou m\u00e1me pr\u00e1vn\u00ed n\u00e1rok a kter\u00e1 by m\u011bla na\u0161\u00ed \u0161kodu napravit.\tReklamujeme zbo\u017e\u00ed\t1\/ dob\u0159e se sezn\u00e1m\u00edme s pokyny pro reklamaci. Standardn\u00ed reklamace dle z\u00e1kona n\u00e1m m\u00e1 vy\u0159\u00eddit opravu nebo v\u00fdm\u011bnu zbo\u017e\u00ed za nov\u00e9 po dobu 24 m\u011bs\u00edc\u016f.\t2\/ k uplatn\u011bn\u00ed reklamace je nutn\u00e9 p\u0159edlo\u017eit fakturu, paragon nebo z\u00e1ru\u010dn\u00ed list od zbo\u017e\u00ed, kde je z\u0159ejm\u00e9, kdy bylo zbo\u017e\u00ed koupeno a od jak\u00e9ho obchodn\u00edka.\t\t3\/pokud zbo\u017e\u00ed do reklamace pos\u00edl\u00e1me po\u0161tou, mus\u00ed v\u011bc dob\u0159e zabalit proti rozbit\u00ed, popsat podrobn\u011b z\u00e1vadu a vlo\u017eit toto s dal\u0161\u00edmi dokumenty do bal\u00ed\u010dku. Podac\u00ed l\u00edstek si pak dob\u0159e uschov\u00e1me.\t4\/podac\u00ed l\u00edstek n\u00e1m dosv\u011bd\u010d\u00ed, kdy bylo zbo\u017e\u00ed do reklamace odesl\u00e1no a od kdy tedy b\u011b\u017e\u00ed 30 dn\u016f na vy\u0159\u00edzen\u00ed reklamace\t5\/pokud pod\u00e1v\u00e1me reklamaci osobn\u011b v obchod\u011b, kde byla v\u011bc zakoupena, nech\u00e1me si vydat potvrzen\u00ed o podan\u00e9 reklamaci\t6\/P\u0159i odes\u00edl\u00e1n\u00ed zbo\u017e\u00ed do reklamace po\u0161tou se doporu\u010duje bal\u00ed\u010dek pojistit pro p\u0159\u00edpad ztr\u00e1ty dopravcem nebo po\u0161kozen\u00ed z\u00e1silky. Pokud se tak stane, bude n\u00e1m \u010deskou po\u0161tou vyplacena za bal\u00ed\u010dek n\u00e1hlada, na kterou byl bal\u00ed\u010dek poji\u0161t\u011bn.\t7\/do doklad\u016f, kter\u00e9 p\u0159ikl\u00e1d\u00e1me k reklamaci, se vyplat\u00ed uv\u00e9st \u010d\u00edslo \u00fa\u010dtu, na kter\u00fd by se n\u00e1m m\u011bli vr\u00e1tit pen\u00edze za neopraviteln\u00e9 zbo\u017e\u00ed a vyj\u00e1d\u0159it se, co bychom nejrad\u011bji, zda zbo\u017e\u00ed vym\u011bnit nebo vr\u00e1tit pen\u00edze. Prodejce nemus\u00ed toto akceptovat, ale v\u011bt\u0161inou z\u00e1kazn\u00edkovi vyhov\u00ed.\t8\/pak u\u017e n\u00e1m nezb\u00fdv\u00e1, ne\u017e \u010dekat do 30 dn\u016f, kdy by n\u00e1m m\u011blo p\u0159ij\u00edt vyj\u00e1d\u0159en\u00ed o vy\u0159\u00edzen\u00ed reklamace.\t9\/pokud nejsme z vy\u0159\u00edzen\u00edm reklamace spokojeni, je mo\u017en\u00e9 uplat\u0148ovat st\u00ed\u017enost na p\u0159\u00edslu\u0161n\u00fdch \u00fa\u0159adech jako nap\u0159\u00edklad na \u010cOI                                                                                                                                                                                                                                                                                                                                                                                        3.5\/5 - (13 votes)        "},{"@context":"https:\/\/schema.org\/","@type":"BreadcrumbList","itemListElement":[{"@type":"ListItem","position":1,"name":"Aby nebyla reklamace zbo\u017e\u00ed v\u011bc nezn\u00e1m\u00e1","item":"https:\/\/www.rancoaza.cz\/aby-nebyla-reklamace-zbozi-vec-neznama\/#breadcrumbitem"}]}]